eBay tokens expiry

You can find what you need within this support page, everything from getting started to the more advanced features.

If you would rather speak to us, feel free to give us a call on 0121 285 1052, raise a support ticket, or simply talk to us via live chat, from Monday to Friday (9 to 5).

What is an eBay token?

 

A “token” is a link between Ad-Lister and an e-commerce platform, such as eBay. These connections expire every 12 months, and they need to be renewed for security measures.

 

How do I renew my eBay token?

 

In order to renew your eBay token, you will need to follow these steps:

  1. Go to Settings -> eBay account
  2. Make sure you log out of eBay on all of your open tabs in the browser
  3. Tick the box  “I have logged out from all existing eBay accounts…”
  4. Click on “Change/Update” button.
  5. Sign in to your eBay account with your eBay credentials (not your Ad-Lister credentials!)
  6. Confirm by clicking on “I agree
  7. Your security token has now been updated

Note: Please keep in mind that you will have to renew your security token every 12 months. You will receive a notification on the dashboard when the token is about to expire.

in Getting started

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