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Holiday messages

You can find what you need within this support page, everything from getting started to the more advanced features.

If you would rather speak to us, feel free to give us a call on 0121 285 1052, raise a support ticket, or simply talk to us via live chat, from Monday to Friday (9 to 5).

What are holiday messages?

Going on holiday? Want your customers to be notified about it? Then all you need to do is to set up a holiday message. These messages appear either on your storefront and/or on your listings, and can contain any text that you desire (i.e.: Seller is on holiday, will ship items starting from the 10th of August).

How can I set up a holiday message?

You can easily set up a holiday message by following these steps:

  1. Go to Settings -> Holiday Settings
  2. Input the date on which you will be returning from holiday, by using the dd/mm/yyyy format.
  3. Input the message you’d like to display.
  4. Additionally, enable the options where you’d like the message to be displayed. (i.e. store and/or listings).
  5. Press Save.

Ad-Lister will automatically send these options to eBay and your listings will be display the message you’ve saved until you’ll return.

What about dispatch times? Do I have to adjust these as well?

Nope, the dispatch times of your products will be automatically adjusted based on the date of return that you’ve set up earlier.

For example, if you leave on holiday on the 1st of August, and return on the 10th, Ad-Lister will automatically adjust your dispatch times, and as such, if a product is ordered on the 6th of August, it will dispatch on the 10th (if the dispatch time was originally set as same day). However, if the dispatch time was set as 3 days, and the product is ordered on the 6th of August, it will be dispatched on the 13th of August.

in Features

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