Amazon Home Services launch in the UK
After the successful launch of Amazon Home Services in the US in 2017, Amazon has now made the service available in the UK as well! You can now book from a wide range of certified professionals – cleaners, plumbers, handymen, gardeners, and installers by using Amazon Home Services UK.
Amazon Home Services features a list of handpicked tradespeople and service providers who offer upfront pricing with helpful reviews and ratings offered by verified customers. You can buy the service from Amazon just as easily as you would buy a physical product, you can order the service the same time as making a purchase knowing that you won’t have to screw your new piece of furniture together yourself. You just have to add the service in the basket and you’ll be able to select a date and time that suits you for the service appointment at checkout.
This service is beneficial for both Amazon and the service providers, it makes a lot of sense for Amazon as it can give consumer confidence to buy a product knowing that they don’t have to fiddle with the assembly themselves – they can just select a trusted service provider for that does it for them. The service providers get more work in as 61% of Brits say that they would rather hire a professional to tackle home tasks than grab a screwdriver themselves and 77% of them say that knowing who to trust is the hardest part of finding a professional – here’s where Amazon helps the service providers, its name already offers customers a lot of confidence, making it more likely for customers to purchase the service with the desired product.
Currently, the services are available in Greater London, Southeast England, Birmingham, Manchester, Nottingham, Midlands, Southend Reading Slough, Southampton, Watford, Medway, Colchester, Chelmsford, Guildford and a few more locations around the UK. Becoming an Amazon service provider is invite only and all service providers and technicians are required to be background checked and licensed if applicable.
All in all, Amazon Home Services provides its customers:
• Handpicked Providers: Amazon curates an invite-only marketplace of professional service providers. The invited tradespeople are background checked and they are required to carry any applicable insurance and licenses and are expected to maintain an excellent performance standard.
• Happiness Guarantee: Amazon doesn’t just refer customers to providers, but stays with them every step of the way – all service purchases are guaranteed. If customers aren’t satisfied with the end result, Amazon will work with customers and the provider to ensure the job gets done right or the customer gets refunded.
• Upfront Pricing: Each service comes with a price estimate and with details about the procedure and estimated time of completion. Customers can add pre-packaged services right to their Amazon.co.uk baskets with just a few clicks and are only charged when the service is completed.
• Verified Reviews: All Amazon Home Services reviews are from verified purchases – meaning that every review is legitimate and that the person who wrote the review has already had an experience with the service provider. No special sign up or subscription is required to read reviews and ratings.
Overall US customers seem to be pleased with this extra service that Amazon offers, if you would like to become an Amazon service provider, you can just simply apply online here. Customers will easily discover the services while shopping on Amazon, as the services will also show up in the related products section. Amazon has a 20% fee but this is a much easier way of finding clients than chasing leads and giving out quotes that may or may not book the service provider.
Being 2 steps ahead of its competition is what Amazon does best, if you would like to start listing your eBay items on Amazon please feel free to check out our Post to Amazon feature here.